Our Team
Larry Gordon
CEO
As Founder, and CEO of First Financial Resources, Inc. Larry Gordon has leveraged over thirty years of experience in the collection industry, where he has truly come to understand the needs of both clients and their customers. He served five years developing his passion for the industry with Metropolitan Collection Bureau of Brookline, MA excelling in both the business development and collections divisions.
Larry established First Financial Resources, Inc., in March 1990, with the intent to develop the highest quality, client-oriented collection service, that was driven to provide extraordinary client and customer experiences. The First Financial Resources, Inc. mission was, and continues to be, focused on the highest levels of performance, professionalism, and strict compliance in the industry, as well as compassion towards both clients and their customers alike. The goal of FFR, Inc. is not only to collect what is rightfully owed to our client partners, but also contribute to the furthering of the relationship between our clients and their valued customers.
Terry Merrell
President / COO
Terry joined First Financial Resources, Inc. in 2020 and is an accomplished senior executive and entrepreneur with more than 25 years of experience in building small to medium-sized businesses. Leveraging her extensive background with start-ups and rapid-growth scenarios, Terry brought in valuable assets in change management, developing strategic partnerships, and building an efficient organizational structure. She has also been instrumental in bringing in new technologies to FFR, Inc. in order for the company to remain highly competitive and to deliver cutting edge services to both customers and clients.
Jenna Petro
Vice President of Operations
Jenna joined First Financial Resources, Inc. in 2006 as a part-time employee while she was finishing her final year of college.
After college, Jenna accepted a full-time position as a member of the administration team. Through her tenacity and her eagerness to learn about the credit and collection industry, Jenna was given opportunities to build relationships with FFR, Inc. clientele. Over the years, Jenna has strengthened and cultivated our line of communication with our clients to ensure that they are receiving top-tier customer service.
Professional Collection Associations
FFR, Inc. is affiliated with many local, state, and national associations. As a third-party collection agency, it is important to be an active member of these associations so we can better educate ourselves about the business industries for which we collect. These associations also keep us up to speed regarding laws and regulations. FFR, Inc. strives to provide our clients with the most advanced collection methods available for any industry.
Shown here are a few associations we avidly support and are a current member of:
“We have been using FFR for six years now and are very happy with the quality and quantity of services they offer. FFR handles each case with professionalism, offers many helpful reporting features, and have helped increase our revenues. They are extremely prompt at getting back to us with any questions or concerns and they treat our clients with respect while still getting the job done. We would highly recommend FFR for any collections needs.”
Michelle McCann
NE Cyrogenics
Business Hours
Monday – Friday:
8:30am – 5:00pm (EST)
We are a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.