About
Who We Are
FFR, Inc. is a nationwide privately owned contingency-based collection agency located west of Boston, MA. Even with our nationwide presence, we are committed to approaching each client with the same warmth and personal attention you would expect from a local business. With over 30 years in business, our customers trust us to safeguard their company reputation while delivering exceptional service to their clients. We consistently go above and beyond the industry standards in serving both our clients and consumers.
Our core mission is to assist individuals in moving forward from their debt by creating customized payment plans, navigating insurance processes, or communicating directly with their attorney if needed. We work across various industries nationwide, with a strong focus on healthcare and education. We understand the critical role we play in our client’s revenue cycle management and consistently employ a compassionate yet assertive approach in each collection effort. This approach reflects our commitment to both our clients and the individuals we serve, aiming to help everyone involved find a path towards financial resolution and stability.
What We Do & How We Do It
Our highly reputable, nationwide clients are focused on providing exceptional service to their customers and patients and are not in the business of collecting overdue accounts. That’s where we step in! We provide a team of certified Professional Collections Specialists trained to engage with consumers to collect past-due receivables for our clients. Our impressive track record includes a 97% client retention rate and an exceptionally low rate of consumer complaints. We are committed to ongoing education and training to ensure that we consistently provide our high-quality level of service while adhering to industry regulations and standards. Additionally, FFR, Inc. leverages cutting-edge technology to provide a range of communication methods, payment options, and streamlined file and data transfer solutions that benefit both our clients and consumers.
Who We Are
FFR, Inc. is a nationwide privately owned contingency-based collection agency located west of Boston, MA. Even with our nationwide presence, we are committed to approaching each client with the same warmth and personal attention you would expect from a local business. With over 30 years in business, our customers trust us to safeguard their company reputation while delivering exceptional service to their clients. We consistently go above and beyond the industry standards in serving both our clients and consumers.
Our core mission is to assist individuals in moving forward from their debt by creating customized payment plans, navigating insurance processes, or communicating directly with their attorney if needed. We work across various industries nationwide, with a strong focus on healthcare and education. We understand the critical role we play in our client’s revenue cycle management and consistently employ a compassionate yet assertive approach in each collection effort. This approach reflects our commitment to both our clients and the individuals we serve, aiming to help everyone involved find a path towards financial resolution and stability.
What We Do & How We Do It
Our highly reputable, nationwide clients are focused on providing exceptional service to their customers and patients and are not in the business of collecting overdue accounts. That’s where we step in! We provide a team of certified Professional Collections Specialists trained to engage with consumers to collect past-due receivables for our clients. Our impressive track record includes a 97% client retention rate and an exceptionally low rate of consumer complaints. We are committed to ongoing education and training to ensure that we consistently provide our high-quality level of service while adhering to industry regulations and standards. Additionally, FFR, Inc. leverages cutting-edge technology to provide a range of communication methods, payment options, and streamlined file and data transfer solutions that benefit both our clients and consumers.
Professional Collection Associations
FFR, Inc. is affiliated with many local, state, and national associations. As a third-party collection agency, it is important to be an active member of these associations so we can better educate ourselves about the business industries for which we collect. These associations also keep us up to speed regarding laws and regulations. FFR, Inc. strives to provide our clients with the most advanced collection methods available for any industry.
“Navix Diagnostix, Inc has worked with FFR for over 25 years. The FFR team is very professional and treats all our clients with dignity and respect. During the worst of times, they have been able to consistently collect debts for us. We are very proud that FFR has been with Navix for this long and we long forward to many years to come!”
Kerry MacDonald
Navix
Shown here are a few associations we avidly support and are a current member of:
Business Hours
Monday – Friday:
8:30am – 5:00pm (EST)
We are a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.