FFR is a leader in providing revenue cycle management services to our clients.  Our industry is experiencing technology converging with customer service offering us the ability to service consumers through multiple channels of communication.  We partner with our clients to assist in their revenue management by working with consumers to move forward from their debt.  Through automation and customized payment options, we go above and beyond for our clients to close the final phase of revenue management.

We recruit, hire and manage to our core values:

• Driven to Succeed
• Compassionate Assertiveness
• Bring Positive Energy
• Be Humble

We’re looking for team members who are:

• Comfortable on the phone
• Respectful
• Driven to succeed
• Organized
• Brings positive energy
• Manages time well
• Compassionate and Assertive

Job Duties:

• Handle Various Incoming Calls
• Input data into software system
• Set up Payment Schedules
• Dispute Resolution
• Misc. Administrative Duties
• Make Outgoing Calls as Needed

Office Hours (Mon-Fri; 9:00 am – 5:00 pm)

• Phone experience and/or customer service experience is preferred, but not required
• Bilingual a plus
• Basic Computer Skills + Proficient in Windows

**We are not seeking temporary hires
** This is not a remote job
**Local Candidates Only Please (within 25 miles of Framingham)

Job Type: Full Time
Pay: From $23.00 per hour