Healthcare Debt

Trust Your Medical Debt to the “No Complaints” Medical Collections Specialists

Our account representatives, who specialize in collecting for our medical bill collector clients, understand the detailed nuances of medical services. Emergency, preventative, rehabilitative care, and others all require timely and accurate medical debt collection by an experienced collection agency.

Medical billing can be complicated for patients. Is it clear how much is owed and when? Do your consumers know the difference between a bill that comes from a doctor and a bill that comes from the hospital? Are bill payment expectations equally transparent, clear, and firm? Recent research shows that more than 137 million Americans are carrying significant medical debt. Our collection approach is designed to make paying on medical debt clear, manageable, and effective for consumers and clients.

Our goal is to handle medical debt collection with the same compassion and dedication that our clients apply to their own healthcare services and patients. We work with a wide range of healthcare debt, including:

  • Ambulatory
  • Anesthesiology
  • Cardiology
  • Chiropractics
  • Dermatology
  • Homecare & Hospice
  • MRI Scans
  • Neurology
  • Oncology
  • Ophthalmology
  • Physicians
  • Psychiatry

Healthcare debt collection drives your revenue cycle and allows you to better serve all patients. Fostering these relationships through compassionate, transparent medical bill collection not only keeps your accounts receivables thriving—it shows your patients that you care. It’s the reason our clients have been able to get results without complaints, keeping the relationship between healthcare providers and the patients they continue to serve intact.

No Collection, No Charge

We can definitely improve your bottom line—and as always, no collection, no charge. Our no-complaint reputation, contingency debt collection standards, and healthcare expertise make us a leader in healthcare debt verticals.

As medical collection specialists, we are adept in all of these areas:

  • Customers with multiple contracts
  • Professional billing vs. institutional billing
  • Bills separated by code, department, or institution
  • Ancillary services
  • Beneficiary liability and more

Experience in the Medical Field and Debt Collection

First Financial Resources, Inc. has 30 years of experience working closely with medical and health providers of all types.

Medical specialists, hospitals, dental offices, birth centers, hospices, and other specialized facilities sometimes need assistance with their accounts receivable. You need an expert partner to support your team and maintain tight compliance.

Our collectors are educated on self-pay services, insurable services, and deductibles/patient responsibilities. We are also committed to staying up to date on applicable laws and regulations, ensuring that your medical collection procedures are fully compliant—even as laws and regulations are amended.

All our staff members work hard to reduce our clients’ write-offs, motivate their patients to pay off past-due balances, and—most importantly of all—we are here to help you maintain your reputation and relationships on every step of the way.

If you have exhausted all of your billing efforts, it might be time to try our top-rated collection services. Contact us today to learn more about how partnering with First Financial Resources, Inc. can help you overcome your medical debt collection challenges!

“I am very pleased to say that I have been doing business with First Financial Resources since 1991. They have proved to be a great asset to our business over these many years. The staff of First Financial Resources is both professional and courteous. They are always available to us. They treat our debtors with both respect and dignity. Best of all, they collect the money! First Financial Resources meet all my collection needs with excellence and the utmost respect and integrity.”
Diane G.
Practice Manager, MetroWest Anesthesiology, Inc.
“First Financial Resources, Inc. is the only collection agency that has worked out so well for us. Our patients used to complain about our past agencies but First Financial Resources, Inc. has been courteous and able to collect our debts. We highly recommend First Financial Resources, Inc.”
Donna V.
Office Manager, Joseph Mills, DMD
“Being a family-owned business we always appreciate working with another family-owned business; that is one of the many reasons why we have been utilizing the collection services of First Financial Resources, Inc. for the past 11 years. Along with their top-tier customer service, they have generated no complaints from our patients, and have produced remarkable results. The staff of First Financial Resources, Inc. is always professional, compassionate, and willing to work with our patients. We are very confident that our business relationship with First Financial Resources, Inc. will continue to thrive for many years to come and we wouldn’t even consider using another agency.”
Bill M.
Professional Ambulance Service
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